All Systems Operational

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School Manager




Operational

Classroom




Operational

Content Filter Gateway




Operational

Reporting Services




Operational

My Dashboard




Operational

Mobile Zone




Operational

School Community Platform




Operational

Mobile Device Manager




Operational

API Gateway




Operational

Portal Services




Operational

Scheduled Maintenance

Schedule

November 23, 2016 09:30 - 10:30 UTC

Components

School Manager, Portal Services, My Dashboard, Classroom, Reporting Services

Locations

SYD-1, BETA-1, US-1

Description

All appliances in the stable branch will be updated to REL-209 this evening. This was due to occur last Saturday but we held of due to issues on the N4L network. During this window devices will automatically restart to apply the update and if there are any issues will rollback automatically.

Schedule

April 8, 2017 10:00 - 14:00 UTC

Components

Locations

SYD-1, US-1

Description

Over the weekend we will be updating devices that were not included in our last automated firmware update. Downtime of approximately 2 minutes can be expected on some networks between 10pm and 2am on Saturday night. For more information please feel free to contact support.

Schedule

April 11, 2017 10:00 - 14:00 UTC

Components

Locations

SYD-1, BETA-1, US-1

Description

We will be pushing out an update to all network appliances this evening. This prevents possible configuration delta corruption by null values in several places. Appliance installing the update will restart between 10pm and 2am. For more information please contact Linewize support via support@linewize.com

Schedule

July 3, 2017 08:00 - 15:00 UTC

Components

Locations

SYD-1, BETA-1, US-1

Description

We will be updating all appliances on Monday night NZT. This update includes a substantial number of bugfixes and improvements along with the introduction of VPN signatures targeting Hotspot Shield and Ultrasurf using machine learning from the cloud. Full releases notes will be available after the update has been applied. After the update has been applied, appliances will reboot in the new version of SphireOS and rollback if the update fails. This will cause a network outage of about 2 minutes during the maintenance window. If you would like to be excluded from this update or have it scheduled for another time, please contact support@linewize.com.
Linewize Firmware UpdatePlanned Maintenance

Schedule

September 6, 2017 10:00 - 14:00 UTC

Components

Locations

SYD-1, BETA-1, US-1

Description

This evening we will be releasing a minor firmware update to all appliances attached to the Linewize Network. A network interruption of approximately 2 minutes will occur for all customers between 10pm and 3am. For more information or to opt out of this update, please contact support@linewize.com.
Maintenance window tonightPlanned Maintenance

Schedule

January 18, 2018 05:00 - 09:00 UTC

Components

School Manager, Portal Services, My Dashboard, Classroom

Locations

SYD-1, BETA-1, US-1

Description

Tonight we are deploying some components to our cloud that may result in downtime for the cloud interfaces. The scheduled window will be between 6pm and 11pm NZST. This work should not affect network appliances, just management.
SphireOS Release Planned Maintenance

Schedule

June 7, 2018 09:00 - 00:00 UTC

Components

Locations

SYD-1, US-1

Description

All appliances in the stable branch will be updated to REL-222 on Thursday night. During this window devices will automatically restart to apply the update and if there are any issues will rollback automatically. If you wish to opt out or reschedule this release, please contact support via email at support@linewize.com
SphireOS Release Planned Maintenance

Schedule

June 12, 2018 11:00 - 12:00 UTC

Components

School Manager, Portal Services, My Dashboard, Classroom, Reporting Services

Locations

SYD-1, BETA-1, US-1

Description

All remaining devices in the stable branch running REL-221 will be updated to REL-222 on Tuesday night. During this window devices will automatically restart to apply the update and if there are any issues will rollback automatically. If you wish to opt out or reschedule this release, please contact support via email at support@linewize.com
SphireOS REL-223Planned Maintenance

Schedule

June 25, 2018 10:00 - June 24, 2018 14:00 UTC

Components

Locations

SYD-1

Description

This evening we will be rolling out a minor network appliance firmware release to the beta and stable2 groups. This release will kick of at 10:00pm and finish at 2am. During this period, devices will restart and there will be brief internet outage, no greater than 2 minutes for users. If you wish to be excluded from this update, please contact support.
Linewize Firmware UpdatePlanned Maintenance

Schedule

August 7, 2018 10:00 - 14:00 UTC

Components

Locations

SYD-1

Description

We will be performing a routine update of device firmware. This update will be staged in two parts, with the first batch of appliances being updated tonight and the remainder on Thursday night. For release notes or to opt out of this update please contact support@linewize.com or change your auto update settings at cloud.linewize.net

Schedule

November 15, 2018 09:00 - 13:00 UTC

Components

Locations

SYD-1

Description

Tonight we will be releasing a firmware update to all devices in the stable2 branch. This will occur between 10pm and 2am NZST and will cause up to 2 minutes of downtime when appliances reboot to apply this update. Please contact support if you wish to be removed from this update branch.

History

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